Privacy Policy

Privacy Policy

Introduction

Welcome to http://lifetime-repair-warranty.dentrepair-talk.com (hereinafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information that identifies you personally (hereafter referred to as “Personal Data”). Our policy aligns with international standards and is governed by various privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and its successor, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Services Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any Personal Data.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user, creating a personal account.
  • You visit our website(s) linked to this Privacy Statement.
  • You engage with us through various communication channels, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of Personal Data, which can include:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Credit card numbers, billing addresses, and payment history are collected for transaction processing.
  • Financial Information: We may store data about your financial status or transactions if relevant to our services.
  • Purchase Information: Details of products or services you have bought from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for analytics and troubleshooting.
  • Location Data: Your geographical location when using our services, provided voluntarily or through automated technologies.
  • Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our offerings.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, online interactions, browsing activities, automated tracking technologies (like cookies), and third-party providers who assist in data collection.

Cookies

We use cookies to enhance your experience and understand how users interact with our website(s). Cookies are small text files stored on your device and can be categorized as:

  • Strictly Necessary: Essential for navigating our site, ensuring basic functionalities, and granting secure access.
  • Preference: Remembering user preferences, language settings, and ad choices to provide tailored experiences.
  • Analytics: Tracking website usage statistics, gathering insights into user behavior, and improving our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data only for as long as necessary or permitted by law. The specific duration depends on the purpose of data collection:

  • Account Information: Retained while your account is active and for a reasonable period after account closure (to comply with legal obligations).
  • Transaction Records: Kept for financial record-keeping and tax purposes, typically 7 years.
  • Analytics Data: Aggregated and anonymized data may be stored indefinitely for analytics and business intelligence.
  • Communication Logs: Retained for a limited period to improve our services and customer support.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  • Employing industry-standard encryption for secure data transmission.
  • Utilizing secure third-party processing providers who adhere to strict privacy and security standards.
  • Regularly auditing our systems to identify and mitigate potential vulnerabilities.
  • Training our employees on privacy and security best practices.

Children’s Privacy

We do not intentionally collect or solicit Personal Data from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your Personal Data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The ability to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data, except where we have compelling legitimate grounds to retain it.
  • Restriction: Limiting the processing of your data under certain circumstances.
  • Portability: Obtaining a portable copy of your personal information in a commonly used and machine-readable format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on certain personal characteristics.

To exercise these rights, please contact our Data Protection Officer at the address provided in the ‘Contact Information’ section below. We will respond to your requests as required by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be notified on our website, and updated policy versions will be made available upon request.

Contact Information

For any inquiries related to privacy, data requests, unsubscription, or if you have questions regarding this Policy, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.